.order-chat { margin-top: 1.5rem; padding: clamp(1.25rem, 3vw, 2rem); border: 1px solid rgba(178,198,219,.22); border-radius: 1.25rem; background: #101c2d; color: #f5f8fc; }
.order-chat-head { display: flex; align-items: flex-start; justify-content: space-between; gap: 1rem; }
.order-chat h2, .order-chat h3 { color: #f5f8fc; margin: .3rem 0 .75rem; }
.order-chat-head small, .order-chat > p { color: #bbcad9; }
.order-chat-messages { display: flex; flex-direction: column; gap: .75rem; min-height: 7rem; max-height: 26rem; overflow-y: auto; padding: 1rem; border: 1px solid rgba(178,198,219,.16); border-radius: 1rem; background: #0a1422; }
.order-chat-bubble { max-width: min(85%, 36rem); padding: .8rem 1rem; border-radius: 1rem; background: #25374c; overflow-wrap: anywhere; }
.order-chat-bubble.from-customer { align-self: flex-end; background: #243a32; }
.admin-order-chat .order-chat-bubble.from-admin { align-self: flex-end; background: #243a32; }
.admin-order-chat .order-chat-bubble.from-customer { align-self: flex-start; background: #25374c; }
.order-chat-bubble small { display: block; color: #c7d7e7; font-size: .78rem; }
.order-chat-bubble p { margin: .4rem 0 0; line-height: 1.5; white-space: pre-wrap; color: #fff; }
.order-chat-empty { color: #c7d7e7; margin: auto; text-align: center; }
.order-chat-form { display: flex; flex-direction: column; align-items: flex-start; gap: .65rem; margin-top: 1rem; }
.order-chat-form label { color: #f5f8fc; font-size: .9rem; font-weight: 600; }
.order-chat-form textarea { box-sizing: border-box; display: block; width: 100%; min-height: 6rem; padding: .8rem; border: 1px solid #7890a8; border-radius: .75rem; background: #14243a; color: #fff; font: inherit; resize: vertical; }
.order-chat-form textarea:focus-visible { outline: 2px solid #b9f964; outline-offset: 2px; }
.order-chat-form button { min-height: 2.75rem; }
.order-chat-feedback { min-height: 1.4rem; color: #d8e8f4; margin: .55rem 0 0; }
.order-chat-safety { font-size: .82rem; color: #bbcad9; }
@media (max-width: 600px) { .order-chat-head { display: block; } .order-chat-bubble { max-width: 94%; } }
.chat-reply-badge { display: inline-block; margin: .3rem 0 .3rem .4rem; padding: .2rem .55rem; border-radius: 999px; background: #d7fa85; color: #18301c; font-size: .75rem; font-weight: 800; }
.admin-attention { display: flex; align-items: center; justify-content: space-between; gap: 1rem; padding: 1rem 1.2rem; margin-bottom: 1rem; border: 1px solid #b6ff3b66; border-radius: 12px; background: #b6ff3b14; color: #f5f7fa; font-size: .95rem; }
.admin-attention button { border: 0; border-radius: 8px; padding: .65rem .9rem; background: #b6ff3b; color: #101820; font-weight: 700; white-space: nowrap; }
@media (max-width: 600px) { .admin-attention { align-items: flex-start; flex-direction: column; } }