Before you pay
Payment, delivery
and refunds.
We confirm the exact product, price, payment method and delivery details in your private order conversation before you pay. Keep your order reference and access code so you can contact us there.
Payment methods
USDT on the TRC20 network is available after we confirm your order. We provide the exact USDT amount and receiving address on your private order page. Check the network and address before sending. Flutterwave checkout is being prepared and is not active yet. Do not share card details, passwords or payment codes in chat.
An order request does not collect payment. For USDT, send your transaction hash in the private order conversation after paying. We mark an order paid only after the payment has been verified. Delivery and setup start after payment confirmation and receipt of the required setup details.
Delivery
For products available now, we complete delivery and setup within 10–50 minutes after payment is confirmed and you have supplied the required setup details. We provide the agreed product or access method and setup help through your order conversation.
If delivery is delayed, we will update you in your order conversation. You may choose to wait or cancel for a full refund.
Cancellation and refunds
- You may cancel an unpaid request at any time. No refund is needed because no payment was taken.
- After payment, you may cancel before the product or access has been delivered and receive a full refund.
- If delivery is delayed and you do not want to wait, or if we cancel an order, we provide a full refund.
- If something delivered is wrong or unusable, message us on the order page. We will correct it or provide a full refund if we cannot supply what was agreed.
We initiate an eligible refund within 20 minutes of confirming your refund request or our cancellation. For USDT, we confirm the refund wallet and TRC20 network with you before sending; blockchain confirmation time is outside our control. When Flutterwave becomes available, refunds through that provider will depend on the original payment method. We share the refund progress in your order conversation.
GTA VI and other pre-orders
A pre-order request is for a product that has not been released. The 10–50 minute delivery and setup window does not apply before release. We confirm the edition, payment timing and delivery plan before taking payment. You may cancel a paid pre-order for a full refund before delivery. If the release or our agreed delivery is delayed and you do not want to wait, or if we cancel the pre-order, you can request a full refund under the timing above.
Contact SabexPlay
Open Track order with your reference and private access code to message us about an order. For other questions, .
Read our Privacy Policy for how order information is handled.